Shipping Information
Simply browse our website, add your desired products to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.
We begin processing orders quickly to ensure fast delivery. If you need to modify or cancel an order, please contact us immediately at contact@gearbest.us. We cannot guarantee changes once an order has been processed.
After your order is completed, you will receive an order confirmation email containing your order details.
Please check your spam or junk folder first. If you still cannot find the email, contact us at contact@gearbest.us and we will assist you.
Where do you ship?
We currently ship throughout Canada and the United States.
How long does shipping take?
Estimated delivery times are:
- Canada: 3–10 business days
- United States: 5–15 business days
Actual delivery times may vary depending on location, carrier delays, customs processing, weather, and other factors.
Returns & Refunds
Once your order ships, you will receive a tracking number by email when tracking information is available.
Shipping delays occasionally occur due to carrier issues, customs inspections, weather conditions, or high shipping volumes. Please allow additional time and contact us if you need assistance.
Please contact us at contact@gearbest.us as soon as possible. Include your order number and any relevant photos if the package arrived damaged.
We accept major credit cards, debit cards, and other payment methods displayed during checkout.
Yes. Transactions are processed through secure payment providers using industry-standard encryption and security measures.